Wednesday, November 28, 2007

Communication Skills

This here, 5 useful communication skills:

  1. Make sure the person you’re talking to is ready to hear what you’re saying.
  2. Instead of complaining, ask for what you want in concrete, measurable terms.
  3. Give feedback if expectations aren’t met, even if the effort is good.
  4. Take responsibility to make your boundary needs clear.
  5. You must keep talking. That’s the only way to make progress.

No comments: